Charles Esther
Psychologist Laura Greve, who works with executives, politicians, and other high achievers, has warned that excessive use of AI at work can cause communication skills to decline.
She explained that workplace success depends not only on productivity but also on building trust and social influence, often referred to as social currency.
Human Relationships Fuel Personal Growth
Greve emphasized that human connections are essential for development.
According to her, colleagues challenge, surprise, disappoint, and inspire us in ways that AI cannot replicate.
These interactions push people outside their comfort zones and foster personal and professional growth.
Why Workers Turn to AI Instead of People
Many employees prefer AI tools because they feel easier and less risky than dealing with human coworkers.
Unlike colleagues who may be busy, judgmental, or moody, AI chatbots provide quick, safe responses.
Greve noted that this comfort comes at a cost, as AI is designed to adapt to user preferences rather than challenge them.
AI Compared to Junk Food
Greve likened heavy reliance on AI to consuming junk food.
While it may feel satisfying in the short term, prolonged use can lead to what she calls “relational diabetes.”
This means people risk losing the ability to engage in meaningful, sometimes uncomfortable, conversations that build resilience.
The Risk of Emotional Stagnation
Continuous frictionless interaction with AI eliminates opportunities for problem-solving, negotiation, and compromise.
Greve warned that this stunts emotional growth and reduces people’s courage to connect with those who think differently.
Impact on Society and Dialogue
She expressed concern that if AI reduces people’s ability to understand and engage with diverse perspectives, it could harm the quality of dialogue needed for healthy societies.
Losing the skill of real human connection could make workplaces less collaborative and societies more fragmented.
Young Professionals Most at Risk
Greve is particularly worried about how young workers will adapt.
As they enter the workforce, many are expected to use AI daily.
She encouraged them to still focus on building authentic relationships with teammates to strengthen trust and long-term career success.
Building Future-Proof Careers
Greve urged workers to think about the type of person they want to become in the future.
She stressed that in a world where everyone has access to the same AI tools, genuine human connections will be the strongest professional advantage.
